At Elite Executive Consulting, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, communicate with us, or use our services.

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Please read this policy carefully to understand our practices regarding your personal data.

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1. Who We Are

Elite Executive Consulting provides professional coaching services to individuals and organisations.  
Our registered business address is:  Bingles, Lye Green, Crowborough, East Sussex, TN6 1UU.
For any questions regarding this policy or your personal data, please contact: nick@elite-performance.co.uk

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2. What Data We Collect

We may collect and process the following types of personal data:

- Identity Data: Name, title, date of birth
- Contact Data: Email address, phone number, postal address
- Professional Data: Job title, company name, career information
- Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform
- Usage Data: Information about how you use our website and services
- Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences

We do not collect any special categories of personal data (e.g., health information, political opinions) unless provided voluntarily and with explicit consent during the course of coaching.

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3. How We Collect Your Data

We collect data in the following ways:

- Direct interactions: When you fill in forms, correspond with us by phone, email, speak in person or otherwise
- Automated technologies: As you interact with our website, we may collect technical data automatically through cookies and similar technologies
- Third parties: We may receive data about you from analytics providers (such as Google Analytics)

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4. How We Use Your Data

We use your personal data for the following purposes:

- To deliver coaching services
- To respond to enquiries
- To manage our relationship with you
- To administer and protect our business and website (including troubleshooting, data analysis, testing, and system maintenance)
- To provide you with information about services that you request from us
- To comply with legal obligations

We will only use your personal data when the law allows us to, typically under the legal bases of contractual necessity, legitimate interests, or consent.

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5. Sharing Your Data

We do not sell or rent your personal data to third parties.  
We may share your data with:

- Service providers who assist in running our website and services (e.g., IT support)
- Professional advisers (e.g., lawyers, accountants)
- Regulators and authorities where required by law

All third parties are required to respect the security of your personal data and to treat it in accordance with the law.

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6. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed unlawfully.  
Access to your personal data is limited to those employees, agents, and service providers who have a business need to know.

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7. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for legal, accounting, or reporting requirements.  
Typically, we retain coaching-related data for up to 7 years after the end of our engagement unless otherwise required by law.

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8. Your Legal Rights

Under UK data protection laws, you have the following rights:

- To request access to your personal data (a "data subject access request")
- To request correction of your personal data
- To request erasure of your personal data ("right to be forgotten")
- To object to processing of your personal data
- To request restriction of processing your personal data
- To request transfer of your personal data
- Where we rely on consent, to withdraw consent at any time

If you wish to exercise any of these rights, please contact us using the details above.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

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9. Cookies

Our website uses cookies to distinguish you from other users and to improve your browsing experience.  
You can set your browser to refuse all or some cookies or to alert you when websites set or access cookies.

For more information, see our Cookies Policy.

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10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in law or our practices.  
The latest version will always be posted on this page with the effective date clearly marked.

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Effective Date : 01.05.2025

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