Fostering Emotional Intelligence in Leadership: The Key to Lasting Impact
- Carolyn Markham
- Apr 26
- 1 min read

What separates an exceptional leader from a good one? Often, it’s not technical skills or industry knowledge - it’s emotional intelligence (EQ).
Emotional intelligence isn’t just a label - it’s a critical leadership skill that profoundly impacts teamwork, communication, and decision-making.
🔹 Self-awareness is the foundation. Leaders with high EQ understand their emotions and how they influence their own behaviour and decisions. This self-awareness builds trust and credibility with their teams. Self-reflection thought: Even if you consider yourself to be data driven, when was the last time your emotional state influenced a key decision?
🔹 Empathy builds connection. Empathy enables leaders to understand their teams’ perspectives, fostering a culture of support and inclusion and encouraging the expression of ideas. Questions like, “What challenges are you facing, and how can I support you?” can unlock potential and strengthen team bonds.
🔹 Better conflict resolution through emotional regulation. Emotions run high in difficult conversations, but emotionally intelligent leaders stay calm and approach conflict constructively. They focus on solutions rather than “winning”, ensuring productive resolution.
🔹 Stronger decision-making. EQ helps leaders balance logic with emotion, considering not just the data but also the human impact of their decisions.
As a coach, I experience first hand how developing and encouraging emotional intelligence can transform leaders. It’s not about being "nice", it’s about leading effectively.
"What’s one piece of advice you’d give to a leader looking to build their emotional intelligence?" — I’d love to hear your perspective.
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